Privacy policy

www.cntongyishijia.com operates this store and website, including all related information, content, functions, tools, products and services, with the aim of providing you (i.e. the customer) with a meticulously planned shopping experience (hereinafter referred to as "this service"). Copper Art Dynasty is supported by Shopify, enabling us to offer this service. This privacy policy explains how we collect, use and disclose your personal information when you visit, use or conduct transactions through this service, or otherwise contact us. If there is a conflict between our service terms and this privacy policy, in terms of the collection, processing and disclosure of your personal information, this privacy policy shall prevail.

Please read this privacy policy carefully. By using and accessing this service, it indicates that you confirm having read this privacy policy and understand the ways in which your information is collected, used and disclosed as described in this privacy policy.

Personal Information We Collect or Process

When we use the term "personal information", it refers to information that can identify you or others, or information that is reasonably associated with you or others. Personal information does not include anonymous collected or de-identified information, that is, information that cannot identify you or be reasonably associated with you. We may collect or process the following categories of personal information based on how you use this service, the country/region you are in, and the permission or requirements of applicable laws or regulations, including inferences derived from these information:

Contact Information Including your name, address, billing address, delivery address, phone number and email address.
Financial Information Including credit card, debit card and financial account numbers, payment card information, financial account information, transaction details, payment methods, payment confirmations and other payment details.
Account Information Including your username, password, security questions, preferences settings and general settings.
Transaction Information Including the goods you browse, add to the shopping cart, add to the wish list, or purchase, return, exchange, cancel, and the historical transaction records.
Contact Records Including the information you provide when contacting us, such as the content filled in when submitting customer support inquiries.
Device Information Including information about your device, browser or network connection, your IP address and other unique identifiers.
Usage Information Including the information related to your use of this service, including how and when you use or browse this service.
Source of Personal Information

We may collect personal information from the following channels:

Directly from you Including when you create an account, access or use this service, contact us or provide personal information to us;
Automatically collected through this service Including when you use our products or services or access our website, the information collected from your device, and the information obtained through the use of cookies and similar technologies;
From our service providers Including when we hire them to provide specific technologies and when they collect or process your personal information on our behalf;
From our partners or other third parties.

How We Use Your Personal Information

Based on the way you interact with us or the content of the services you use, we may use your personal information for the following purposes:

Providing, customizing and improving this service. We use your personal information to provide this service, including fulfilling the contract with you; processing payments; shipping orders; remembering your preference settings and interested goods; sending account-related notifications; handling purchases, returns, exchanges, or other transactions; creating, maintaining and otherwise managing your account; arranging shipping; assisting with any returns; supporting comments; And to provide you with a personalized shopping experience, such as recommending products related to your purchase history. This may include using your personal information to better customize and improve this service.
Marketing and advertising We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising and promotional messages via email, SMS or mail, and displaying online advertisements for products or services on this service or other websites based on the products or items you have purchased or added to your shopping cart, as well as your other activities on this service.
Security and fraud prevention We use your personal information to verify your account; provide a secure payment and shopping experience; detect, investigate or take action against possible fraud, illegal, dangerous or malicious activities; ensure public safety; and maintain the security of our service. If you choose to use this service and register an account, you are responsible for properly safeguarding your account credentials. We strongly recommend that you do not share your username, password or other access details with others.
Contacting you We use your personal information to provide customer support, respond to your needs, offer efficient services, and maintain the business relationship between you and us.
Legal reasons We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement agencies or government agencies, investigate or participate in civil investigations, potential or actual litigation, or other adversarial legal proceedings, and handle or investigate activities that may violate our terms or policies.
How we disclose personal information

This service is not for children, and we will not intentionally collect any personal information from minors in the jurisdiction where you reside. If you, as a parent or guardian, discover that your child has provided personal information to us, you can contact us through the contact information provided below to request the deletion of such information. As of the effective date of this privacy policy, to the best of our knowledge, we have not "shared" or "sold" (as defined in applicable laws) the personal information of minors under the age of 16.

Information security and retention

Please note that no security measures are foolproof or unassailable. We cannot guarantee "absolute security". Additionally, any information you send to us during transmission may not be secure. We recommend that you do not send sensitive or confidential information through insecure channels.

The retention period of your personal information depends on various factors, such as whether the information is needed to maintain your account, provide services, comply with legal obligations, resolve disputes or execute other applicable contracts and policies.

Your rights and choices

Depending on the country/region where you are located, you may have some or all of the rights related to your personal information. However, these rights are not absolute and may only apply to certain circumstances, and we may, in certain legal circumstances, refuse your request.

Access/Right to Information. You have the right to request access to the personal information we hold.
Right to Delete. You may have the right to request that we delete the personal information we maintain.
Right to Correct. You may have the right to request that we correct the inaccurate personal information we maintain.
Right to Portability. In certain circumstances and under certain exceptions, you may have the right to obtain a copy of the personal information we hold and request that we transfer it to a third party.
Managing communication preference settings. We may send promotional emails to you. You can stop receiving such messages by following the unsubscribe option displayed in our email. If you choose to opt out, we may still send you non-promotional emails, such as notifications related to your account or orders.

We will not treat you differently based on your exercise of any of the above rights. Subject to the permission or requirements of applicable laws, we may need to verify your identity before processing your request. According to applicable laws, you can appoint an authorized agent to submit requests for exercising your rights on your behalf. Before accepting the request made by the agent, we will require the agent to provide proof of your authorization for them to act on your behalf, and may also require you to directly verify your identity with us. We will respond to your request promptly within the time limit stipulated by applicable laws.

Complaint

If you have any objections regarding how we handle your personal information, please contact us through the contact information provided below. Depending on your country/region, you may have the right to appeal our decisions. You can contact us through the provided contact information or submit a complaint to the local data protection authority.
International Transfers

Please note that we may transfer, store and process your personal information outside your country/region.

Contact Information

If you have any questions regarding our privacy practices or this privacy policy, or if you wish to exercise any of your rights, please call +86 155 1637 7678, send an email to aa15516377678@outlook.com, or contact us at the following address: Yichuan County, Yanjian Village, Luoyang City, 471300, Henan Province, China.